Terms of Service

The service is provided by Servicii Website HC SRL, registered office Str. Postavarul 24, Trade Register no. J40/221/2021, tax ID 43533341, email contact@roasbrain.com (“we”, “us”).

How we process personal data is described in the Privacy Policy, which forms part of these terms.

RoasBrain lets you:

• connect Meta, Google Ads and TikTok ad accounts and, optionally, your online store or Google Analytics 4;
• view reports, audits and profit calculations based on that data;
• generate copy, images, strategies and campaign plans with AI;
• create campaigns in your ad accounts and propose or apply changes through automation rules;
• receive alerts and reports by email or Telegram and follow competitors’ public ads.

Features may change over time. Some are available only where the platforms allow them and only once the installation’s administrator has configured them.

The service is intended for companies, sole traders and other professionals who manage online advertising. You must be at least 18 years old and have full legal capacity. If the law nevertheless treats you as a consumer, you keep every right that consumer protection law does not allow to be limited.

• Provide accurate information when you register and keep it up to date.
• Keep your password confidential and tell us immediately if you suspect unauthorised access.
• You are responsible for activity in your account, including actions by people you give access to.
• You can delete your account at any time from Settings → Your data.

When you connect a platform, you authorise us to read the account’s data and to carry out on your behalf the actions you trigger or approve: creating campaigns, pausing or resuming them, changing budgets.

• Campaigns created through the app start paused. You review and activate them yourself, in the app or directly in the platform.
• You remain solely responsible for your ad accounts, the budgets and spend they generate, the content of your ads, and compliance with the platforms’ advertising policies and the law (including consumer protection, copyright, comparative advertising and data protection rules).
• You pay the platforms directly for advertising; we do not handle payments to Meta, Google or TikTok.
• If you set a rule to automatic mode, you accept that the app will carry out the rule’s actions without further approval, within the safety limits shown.
• If you send your customers’ data through the app (for example to the Meta Conversions API), you warrant that you have a legal basis and have informed them appropriately.

Platforms can change their APIs, permissions or rules at any time, which may temporarily affect some features. We are not responsible for the platforms’ decisions about your accounts or ads.

Copy, images, audits, estimates and recommendations are generated automatically and may contain errors, omissions or inappropriate wording. Review them before use, especially claims about products, prices, health or comparisons with competitors.

Output is for information. We do not guarantee any particular performance, sales, savings or approval of your ads by the platforms. Estimates of “wasted spend” or profit are calculations based on available data and on the assumptions you set.

AI models may produce similar output for other users; we do not guarantee that output is unique.

You may not use the service for:

• misleading or illegal ads, or ads that breach platform policies;
• content that infringes others’ rights (copyright, trademarks, image rights, privacy);
• discriminatory content, content inciting hatred or violence, or sexual content involving minors;
• accessing ad accounts you are not entitled to manage;
• circumventing usage limits, unauthorised security testing, scraping or overloading the service;
• reselling the service without our written consent.

The service can currently be used free of charge. To control AI model costs, every account has a monthly AI usage limit; once reached, AI features stop until the start of the next month or until the limit is raised.

We may introduce paid plans. We will give you at least 30 days’ notice, with prices and applicable terms, and you will not be charged without your explicit agreement.

The data, copy, images and other material you provide remain yours. To the extent permitted by law and by the AI providers’ terms, the output generated for you belongs to you and you may use it commercially.

You grant us a non-exclusive, royalty-free licence, limited to the time you use the service, to store, process and display that material solely to provide the service to you.

The application, code, design, trademarks and documentation belong to us or our licensors. You acquire no rights other than to use the service under these terms.

If you send us suggestions, we may use them to improve the service without any obligation to you.

The service relies on third-party services: Meta, Google, TikTok, e-commerce platforms, AI providers (Anthropic, OpenAI, Replicate), email and Telegram. Your use of them is also subject to their terms. We are not responsible for their availability, changes or decisions.

We aim to keep the service available at all times, but there may be interruptions for maintenance, updates or causes beyond our control. We may change, add or withdraw features; if we withdraw an essential feature, we will tell you in advance.

You can stop using the service and delete your account in the app at any time.

We may suspend or close an account that seriously or repeatedly breaches these terms, that endangers the security of the service or other users, or where the law requires it. Except in urgent cases or where the law forbids it, we will notify you beforehand and explain why, and you will be able to download your data.

On termination, data is deleted as described in the Privacy Policy. Campaigns already created remain in your ad accounts.

We provide the service “as is” and “as available”. To the extent permitted by law, we give no additional express or implied warranties as to fitness for a particular purpose, business results or uninterrupted, error-free operation.

We are liable for direct loss caused by our fault. To the extent permitted by law, we are not liable for lost profits, lost opportunities, advertising spend you decided on, or loss caused by third-party platforms, by AI output used without review, or by actions you approved or configured.

Our total liability for any claim is limited to the amount you paid for the service in the previous 12 months or, if the service was free, to RON 500.

These limitations do not apply to loss caused intentionally or by gross negligence, to death or personal injury, or in any other case where the law does not allow liability to be limited.

These terms are governed by Romanian law. We try to resolve any disagreement amicably; write to us at contact@roasbrain.com. If we cannot within 30 days, the dispute will be settled by the competent courts at our registered office. If you are a consumer, you may also go to the courts where you live, and the rights granted to you by mandatory law remain unaffected.

We may change these terms. For material changes we will notify you by email or in the app at least 30 days in advance. If you disagree, you can stop using the service and delete your account before they take effect; continued use means you accept the new version.

Servicii Website HC SRL, Str. Postavarul 24. Email: contact@roasbrain.com. Phone: 0763053987.